How long does shipping take?
Standard shipping within the US takes 3–5 business days. For international delivery, please contact us.

Do you offer free shipping?
Yes! We offer free shipping on all orders over $50.

How do I track my order?
Once your order ships, you’ll receive a tracking number via email so you can follow it every step of the way.

What if I entered the wrong shipping address?
Please contact us as soon as possible. If your order hasn’t shipped yet, we’ll update it. If it has, we’ll do our best to help.

Can I return or exchange my socks?
Yes. Unworn socks can be returned or exchanged within 30 days of purchase. Just contact us and we’ll help you out.

What if I bought through a retailer?
Please contact the retailer directly for their return policy.

Can I cancel or change my order?
We process orders quickly, but reach out right away and we’ll do our best to accommodate changes before it ships.

What size are Knookz socks?
Our socks are one-size-fits-most, comfortably fitting US men’s sizes 7–12 and women’s sizes 8–13.

What are the socks made of?
Knookz socks are crafted from a premium blend of hemp, cotton, and a bit of stretch – for durability, breathability, and ultimate comfort. Hemp is naturally antibacterial, moisture-wicking, and eco-friendly.

Are your socks sustainable?
Yes. Hemp requires less water and no pesticides, making it a sustainable alternative to cotton.

Is hemp legal in clothing?
Absolutely. Hemp fiber is 100% legal and has been used in textiles for centuries. Our socks contain no THC and are perfectly safe (and awesome) to wear.

Can I wash my Knookz socks normally?
Yes – just toss them in the washing machine (cold wash) and let them air dry. No bleach, no high heat.

What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and more — 100% secure checkout.